Business Owner – FAQ

1. What is the Canadian Ismaili Business Directory?

The Canadian Ismaili Business Directory is a digital platform to connect Ismaili businesses and Jamati members to foster long-term business-to-consumer and business-to-business relationships. Jamati members can use the database to influence their daily purchases while businesses can use the platform to create partnerships.

2. Are Ismaili business owners only allowed to register?

If you are Ismaili or a spouse/family member of an Ismaili, you are able to register. 

3. How do I add my business to the directory?

Click here to go to the main site registration page and follow the steps listed to register

4. Can I edit my business’ profile once it has been submitted?

Yes! Please contact your local regional lead to provide any changes to your business’ profile. Click here to see the list of regional leads.

5. Can I add a business that is outside of Canada?

Unfortunately, we are only accepting Canadian businesses at the moment.

6. Can I list my business in more than one city in Canada?

Yes, you can! When completing the registration form, you will be able to select “Canada” as a location to indicate that your service operates in more than one place.

7. Can I submit more than one business?

Definitely! The more businesses, the better.

8. How long does the approval process take?/Why haven’t I been approved yet?

The review and approval process can take up to three weeks. Your local regional lead will reach out to you within 2 business days of submission to confirm that your application was received. It will then be reviewed for approval.

If you do not hear from your regional lead within 2 business days, please reach out to your local regional lead here

9. Who do I contact if I need help?

Please contact your local regional lead if you have any further questions:

User – FAQ

1. What is the Canadian Ismaili Business Directory?

The Canadian Ismaili Business Directory will allow Jamati members to search for Ismaili-owned businesses in their area and across Canada. Businesses such as retail, restaurants, hotels, and more are listed on the site.

2. How do I search for a business in my local area?

Click here to find a business in your local area. Searches can be done by business type and locatio

3. Is this directory only for Ismaili business owners?

The directory is intended for Ismailis and spouses/family members of Ismaili members.

4. I’m not getting any results when I complete a search, what does that mean?

If your search nets no results, it could be for a few different reasons:

· There are no businesses that match your search criteria or that currently exist in the region.

· Your search criteria are too narrow. Try to broaden your search criteria.

· Check your spelling. It's possible you have misspelled a word in your search.

5. What the user should do if there is a serious dispute with the business?

Any concerns with a business should be taken up directly with the business owner through the usual legal means available to consumers in Canada. If you wish to advise the Business Directory Team that you are in the process of resolving a serious dispute or concern with the business, you may let the Business Directory Team know, for information purposes, through one of the email addresses listed here